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TERMS & CONDITIONS

Please read the following terms and conditions before using this website.

By entering and using this website you agree to be bound by the following terms and conditions and policies and notices found and accepted by you on this website. Terms and conditions are subject to change from time to time. We may delete, add, change or amend information on this website without notice. Such changes are effective upon posting on this website. Your continued use of the website after such changes will indicate your acceptance of such changes.

If you have any uncertainty regarding the terms and conditions below, please contact us before completing any purchase.

REFUND POLICY

For online orders (excluding earrings) we will gladly exchange or refund for a change of mind within 14 days of the date of purchase, provided that the item is in original condition, unworn and with tags still attached. Upon receiving the item we will examine the item and confirm whether an exchange or refund is acceptable. Unfortunately we can not offer an exchange or refund on personalised items. Unfortunately we can not offer an exchange or refund on earrings, in order to maintain hygiene standards.

GENERAL

Prices and products are subject to change at any time without notice. We reserve the right to cancel orders at any time.

Once you place an order for a personalised / engraved item, the order is final. We generally will engrave the item shortly after the order is received. There is no time allowed for changes. If you have made an error you need to contact us by calling (+61) 0405 709 870 as soon as possible, however it is unlikely that a change will be possible. 

PRODUCT DESCRIPTIONS

We do our best to represent the colour of an item as accurately as possible. We can not guarantee that the colours represented or shown on this website will match the actual product. If you have any questions regarding a product, please contact us before completing any purchase.

PURPOSE OF GOODS

Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use.

COPYRIGHT

ELVIE is a registered trademark. All content on this site, including text, icons, graphics, etc are the property of ELVIE or its suppliers and are protected by Australian and International Copyright law. No part or portion of this site may be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by ELVIE.

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