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SHIPPING


DOMESTIC SHIPPING

We will despatch all orders within 24 hours of the order being received, otherwise we will notify you of a delay. 


STANDARD SHIPPING

We offer FREE shipping for all orders within Australia. We use the standard post service through Australia Post. Delivery is usually between 2-5 business days. This service is trackable, you will receive a confirmation email advising the tracking number once your order has been despatched by us.

Generally, Australia Post will contact you via text message once they have the item. They will confirm your delivery instructions, ie if no one is available to accept the delivery, can they leave it in a safe place at the delivery address or return it to your local Post Office for collection. If Australia Post do not have instructions from you, they will leave the item in a safe place, unless they deem it is unsafe to leave the item.

EXPRESS SHIPPING

We use the Express Post service offered by Australia Post. Delivery is usually the next business day if posted within the Express Post network on a business day (Monday to Friday) and meet the Express Post service conditions (please see the Australia Post website for their conditions). 

The next day delivery is based on the day the item is posted, not the day we receive the order. We will endeavour to post all Express orders prior to 6pm on the same day payment is received, however we have up to 24 hours from the time we receive your order to post it. This means an Express order may take up to two business days to be delivered, for example if you place an order on Monday, then we try to post it on the same day but it may not get posted until Tuesday, meaning you will receive it on Wednesday. 

This service is $10 for all deliveries in Australia. This rate is based on a maximum weight of 500g.

Generally, Australia Post will contact you via text message once they have the item. They will confirm your delivery instructions, ie if no one is available to accept the delivery, can they leave it in a safe place at the delivery address or return it to your local Post Office for collection. If Australia Post do not have instructions from you, they will leave the item in a safe place, unless they deem it is unsafe to leave the item.

  

INTERNATIONAL SHIPPING


NEW ZEALAND

We ship to NZ for a flat rate of $12, this is the Pack & Track International service through Australia Post. We also give you FREE shipping on orders over $60.

THE REST OF THE WORLD

We ship to all other countries for a flat rate of $20. Where available, we use the Pack & Track International service through Australia Post, otherwise we will use the standard register Airmail service. Both service take between 5 - 10 business days, depending on which country you live in.

We are happy to offer FREE standard international shipping on orders over $100.

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